Service terms
Updated October 9, 2026. ClearQuote is operated by Mamoun Alshihabi. These terms describe the software service, not the cleaning services provided by businesses using it.
Contact and operator
Mamoun Alshihabi
50 Stone Rd E, Guelph, Ontario N1G 2W1, Canada
mamounkhalshihabi@gmail.com
Estimates and enquiries
ClearQuote helps cleaning businesses present estimated prices and receive enquiries. An estimate is not a booking or guarantee of availability. The cleaning business confirms scope, tax treatment, final price and scheduling with its customer.
Plans and recurring billing
Free includes one business and 10 estimates per UTC calendar month. Business is CAD29 per month for one business and 500 estimates. Agency is CAD99 per month for five businesses and 1,500 estimates shared across the account. Applicable taxes, if any, are shown before payment. Paid plans become available only when checkout is enabled.
A paid subscription renews monthly until cancelled. The payment page shows the amount and billing terms before you agree. Estimate quotas reset on the first day of each UTC calendar month, independently of your subscription renewal date. We do not impose overage charges: visitors can request a personal quote after the estimate limit is reached.
Cancellation and plan changes
Once billing is enabled, use Plan & usage → Manage billing to cancel or change your subscription. Cancellation takes effect at the end of your current paid period. Upgrades can take effect immediately with the prorated amount shown by Stripe; downgrades are scheduled for the end of the paid period. If you cannot access the portal, email us before your renewal date for help cancelling.
After cancellation or loss of paid access, Free limits apply. Existing records are not automatically deleted by a downgrade. Only businesses within the current plan limit can generate instant estimates; other enabled pages can still receive personal quote requests.
Refund policy
If ClearQuote is not a fit, contact us within seven days of your first subscription payment to request a refund of that first monthly fee. Renewals and partially used periods are not normally refunded, except for duplicate or incorrect charges, an agreed remedy for a service problem, or where required by law. Refunds require review and are returned to the original payment method; bank processing times vary.
Optional assisted setup
Assisted setup is offered separately at CAD149, with scope agreed in writing: one rate card, quote-page configuration, one revision, website embed assistance where supported, and a handover. There is no setup charge before the agreed working configuration is delivered and accepted. You can cancel this assistance before acceptance without the setup fee. The monthly software subscription is separate. Custom integrations and website redesign are not included.
Scheduling and invoices
Jobs are entered by your business; quote requests do not reserve availability. Recurring series create only the selected number of visits, up to 26 per series. Invoice issuance locks the draft but does not send it or collect payment. Recorded payments reflect money you report receiving elsewhere. Check tax rates and required invoice details yourself. Limits per business are 2,500 customers, 100 crew records and 20,000 jobs. Crew records are scheduling resources, not employee login accounts.
Your responsibilities
Use accurate pricing and contact details, obtain appropriate consent, and respond to customers yourself. Do not submit abusive content, access another business’s records, or use the platform for unsolicited messaging. Do not store card numbers, alarm codes or home access codes in notes. Export copies of important records. Review any prepared reply before sending it through your own email account.
Availability and account closure
Features may change, and interruptions can occur. External hosting, payment and email services are dependencies. No income, enquiry volume or customer acquisition results are promised. Contact us to request account closure or data deletion. We may retain records needed for legal, security or transaction obligations. Nothing in these terms limits rights that cannot lawfully be excluded.